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Terms and conditions

Reservation and payment

Rates

Documents with a value of contract shall constitute the quote that you will receive, it is valid for 10 days under the conditions of a booking made by the client. Prices are per passenger in double or triple cabin, in the case of occupation by an additional person over the initial number of sleeping provided for, eg: in the case a child would share the bed with parents, the amount for the third person in the cabin is 50% of the price.

The reservation will be confirmed upon receipt of a deposit equal to 50% of the total booking, a detailed invoice of your payment will be sent. The balance must be paid 60 days prior to your arrival. In the case of a reservation made 60 days before arrival, the full amount will be due. In the event that payments would not be made on the agreed dates Perjuangan has the right to cancel the cruise. Payments must be made via bank transfer, credit card or cash. In the context of a payment by credit card, 3% will be added to the price of the reservation.

Cancellation, no show policy and rate modification

♦ No show guests will be subjected to 100% of total booking.
♦ 10% of the total booking amount in case the cancellation is made more than 120 days before the beginning of the cruise.
♦ 50% of the total booking amount in case the cancellation is made between 119 and 90 days before the beginning of the cruise.
♦ 75% of the total booking amount in case the cancellation is made between 89 and 60 days before the beginning of the cruise.
♦ 100% of the total booking amount in case the cancellation is made less than 59 days before the beginning of the cruise

If the deposit or the full payment is not paid, your reservation can be canceled. If you wish to make a change about the type of cruise, please contact us. In case of cancellation from the customer, or cancellation / delay of a flight inducing cutting short or canceling your stay, the payment won’t be refunded. Perjuangan can cancel a cruise in case of force majeure events as instruction of the authorities, strike, turmoil or other limiting factors. Perjuangan would immediately refund the full amount of your payment. Perjuangan can in all cases deduct a compensation for services partially provided. Perjuangan reserves the right to revise the fees in case of unpredictable changes such as monetary fluctuations, increase of the transportation rates, establishment or rise of government taxes.

Insurance & terms of travel

It is highly recommended to take out travel insurance before your departure. In case of inability to travel occurring before departure, this insurance covers your cancellation fees. This insurance should also guarantee assistance (early return, hospital fees, repatriation costs, etc…). A medical insurance to cover medical costs, assistance, public-liability and accidents is required too. All the obligations related to your trip (obtaining a visa, valid insurances, custom formalities) are your responsibilities.

Liability

Aboard Perjuangan boat the passengers are responsible for the damages or losses occurring during their stay. Perjuangan has the right to adjust prices if the fuel increases by more than 15%. Perjuangan cannot be held responsible for any accident, injury, illness, death during the cruise. If the weather conditions are unfavorable, in case of technical problem or in case of delay in obtaining authorizations from ports authorities, itineraries and activities can be changed without giving notice in order to ensure the safety of every passenger. Perjuangan can’t be held responsible for the impossibility of providing the services expected in case of default of external contractors, conflicts or occurrence of serious problems beyond its control. Perjuangan doesn’t take responsibility for compensation claims related to air travel arrangements.

Rules and conditions of dives

The diver must observe the instructions from the diving instructors. The diver is solely responsible to provide medical certificate, contraindication, patent and diving license. The diver acknowledges having sufficient experience and knowledge of the risks.

Perjuangan boat is part of Nyaman Group, take a tour and discover Nyaman Group website.